🧪 Demo store by Pavan Rengade — imagine your products here. The contact form is simulated.

We're Here to Help

Contact & Support

📍 Store & Warehouse

7 FC Road, Shivajinagar,
Pune, Maharashtra 411005

📞 Reach Us

  • Phone / WhatsApp: +91 98765 43210
  • Email: hello@shopease.example
  • Support hours: Mon–Sat, 10am – 8pm
  • ⚡ Quick Help

    For instant answers about orders, offers or returns, tap the chat bubble at the bottom-right — our assistant replies 24×7.

    ✉️ Send us a message

    FAQ

    Common questions

    🚚 How fast is delivery?

    Orders within Pune are dispatched the same day and usually delivered in 24 hours. Rest of Maharashtra: 2–3 days. Delivery is FREE on orders above ₹499 (₹49 below that).

    🔄 What is the return policy?

    7-day easy returns, no questions asked. We arrange a free pickup and your refund reaches your account in 2–3 working days after pickup.

    💳 What payment methods do you accept?

    UPI (GPay, PhonePe, Paytm), all major credit/debit cards and net banking via secure Razorpay checkout — plus Cash on Delivery.

    🏷️ Are there any active offers?

    Yes! Use code PREPAID10 for an extra 10% off on prepaid orders. Free delivery above ₹499 always applies.

    ✅ Are the products genuine?

    100% genuine, brand-warranty products. Every order ships with a GST invoice you can use for warranty claims.

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